January 23, 2017 10:10:47 CDT
The Telecommunications Company of Cuba S.A. (ETECSA), extended Monday the services offered to prepaid mobile phone customers with two new offers: Voice Plan and SMS Plan.
Both services are an extension to the USSD * 133 # code (activated December 19 as the access route to the Nauta bag), and allow the customer to self-manage the purchased packages, according to a press release from the company.
According to the ETECSA Institutional Communication Department, the new plans will allow customers to purchase certain amounts of text messages or national minutes from their own telephone, without having to go to the company´s commercial network facilities.
For the acquisition of these plans it is necessary that the line is active and with a balance equal to or higher than the price to the value of the one that is wanted to buy. The amount of the acquisition is always deducted from the principal balance as from the moment it is made, and will have a validity of 30 days, clarifies ETECSA.
With the code * 133 # you can access the menu of the new plans, where the user must follow the instructions of the menu that is displayed on the phone screen. Once the purchase has been made, the customer will receive a notification message confirming that it was successful, ETECSA said in its press release.
With * 133 # the user can access the menu that shows the options with the new plans of ETECSA: voice and SMS.
When choosing a type of plan, in this case the voice, the user has several options.
According to the official website of the company, if the user has a voice plan and a bonus (both in national minutes), the bonus minutes and then the plan are deducted first. The same happens if you have an SMS Plan for the reduction of the balance.
This online site indicates that the rates of the new plans are as follows:
Plans Rate of packages Amount of min included Validity
Package 40 min $ 10.00 40 30 days
Package 25 min $ 6.50 25 30 days
Package 15 min $ 4.20 15 30 days
Package 10 min $ 2.90 10 30 days
Package 5 min $ 1.50 5 30 days
Number of SMS included
45 SMS Plan
SMS 35 Plan
Plan 20 SMS
Plan 10 SMS
Etecsa also explains that to check the balance of a voice plan the user must dial * 222 * 869 # and if it is an SMS plan the code is * 222 * 767 #.
The company encourages users who wish to receive more information to call the 118, Commercial Information service, or visit their website www.etecsa.cu.
Translated by ESTI